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Mobility Report
Our offering in E-mobility experienced a real growth spurt in 2023. Take a look below at what that growth meant for EnergyVision, but especially for everyone who drives electric.
Challenges and solutions for electric driving
Across Europe, the transition to electric vehicles is reaching cruising speed, but nowhere as fast as in Belgium, where the number of electric vehicles doubled last year. Even as a personal car, buying an electric vehicle is now a realistic prospect thanks to initiatives such as grants for vehicle purchase, as well as a subsidy for installing a charging station.
Of course, there are still hurdles when opting to go fully electric. The main one being 'range anxiety'. Symptoms include: stomach pains and sweaty palms when the battery percentage is low and there are no available charging stations in sight. Anyone who is unable to charge their car at home has to go to public and semi-public charging stations. This is an area we helped with in 2023, installing and connecting more than 1,500 new public charging stations in the Brussels Region, while taking the utmost care to keep them in top condition. While 2022 was a year of baby steps, 2023 saw us make great strides.
Price transparency
Surprises are for birthday parties. In every other situation, they are rarely pleasant and best avoided. Although European legislation regarding pricing and price transparency is still in its nascent stages, we make sure to publish clear and correct pricing for our customers and partners.
Anyone who charges their car with an EnergyVision charge card knows exactly what the price of the charge will be beforehand, down to the euro cent. Our partners, who re-sell sessions on EnergyVision charging stations to their charge card holders, also know the price that will appear on their invoice later on.
As well as being fully transparent, this price is also the cheapest.
Our favourite charging stations of all are the ones where we supply the energy ourselves, energy from EnergyVision solar panels. Not only is it 100% renewable, it is also much cheaper than the energy our peers buy on the energy market.
What if... our price advantage was passed on to our customers?
Is it true we are the cheapest? Can we prove it?
Absolutely! This is something we regularly get validated. In Belgium, independent parties collect the prices from all public charging stations on a daily basis and calculate the price we have to charge to be cheaper than 98% of the public AC charging stations. But how about our fast DC chargers? We simply charge the same. At the end of 2023, the price was 0.36 EUR/kWh (incl. VAT) for 300 kW fast chargers. Nobody in Belgium can match that.
Fast and easy charging at the lowest price
Live. Love. Laugh. Battery.
In percentage terms, while the number of electric vehicles is growing in leaps and bounds, in absolute figures, we still have quite some way to go. This is ideal, because it means there is still something to do, and we like having something to do. EV Belgium, the trade association for zero emissions mobility in Belgium, predicts 2,000,000 electric vehicles by 2030. That means we have only really scratched the surface, and the real growth still lies ahead of us.
charging stations
100% electric vehicles
kWh (CPO + eMSP)
Our network of public charging stations is growing
Our growth in charging stations and kWh vs. the increase in electric vehicles
As the number of electric vehicles is witnessing sharp growth in Belgium, our network is spreading like an oil slick acrossthe entire Brussels Region, and now also across Flanders – the only type of oil slick we would allow, if we had any say.
After the first awarding of a tender for public charging stations in Brussels in 2022, our work inspired trust. We were askedto install another 1,400 new charging stations. This project started in June 2023 and finished in March 2024.
The network of semi-public charging stations that we took over in 2022 also got the tender electric loving care that it needed. Replacing, upgrading or expanding? That question was often order of the day. In the meantime, our Assets team has learned the inner workings of all sorts of new types of charging stations.
Between 2022 and 2023, Belgium saw a significant increase in the number of electric and hybrid vehicles, up 93.6%and 43.4% respectively. At the same time, our EnergyVision charging station network has experienced exponential growthof 176%, resulting in a 502% increase in the consumption of mega-watt hours (MWh).
Average revenue per charging station
Average kWh per charging station
Number of customers
Number of charges
* Powered by EnergyVision = These charging stations are entirely operated by us (incl. Pricing) **Serviced by EnergyVision = These charging stations belong to the EnergyVision network. The energy is delivered by an external party, meaning that the pricing is not entirely within our control.
We have only really scratched the surface. The real growth still lies ahead of us.
Utilisation rate
Just as every hour of sun makes our panels flourish, we like to see our charging stations charging non-stop. 24/7 is, of course, unattainable, but we do keep a close eye on whether our network is being put to optimum use. For semi-public charging stations at company premises, usage varies depending on each specific situation. For the public network in Brussels though, a pattern emerges in the figures.
Transparency is in our DNA. So we are happy to reveal how we do it. We keep in mind the figures from the market leaderin the Netherlands, which, albeit only for DC charging stations, reports a utilisation rate of 13.4%.
Charging at the lowest price
Our promise to EnergyVision charge card holders: charging at the lowest price
Anyone hitting the road with an EnergyVision charge card can charge at our charging stations for the lowest possible price. And that is not an empty promise. We are monitoring this non-stop. Every day, we collect the charging prices for all Belgian public and semi-public charging stations and compare them to our charge price.
Since autumn 2023, when we first publicly communicated this strategy, we were cheaper each day than 98% of all otherAC charging stations. If we look at DC charging, that figure is even higher. Each day, we were the cheapest in the country.
AC and DC charging are both possible with the EnergyVision charge card, all at the same low price. That is how we are disrupting the market, passing on our advantage of 100% green and local energy to our customers.
Average charge in the various segments
Continued quest for quality and uptime
If we talk today to drivers of electric vehicles, finding an available charging station is their main concern.'And then, once you find it, is it even working?!' That is invariably the next question.
The reliability of our network...
We drive electric too, of course, so we feel that pain ourselves on a daily basis. We try to hit the strict requirements that the Brussels government imposes on us for the public network at all our locations.
- If a user is blocked or there is a safety risk, a technician has to be there within two hours if things cannotbe resolved remotely.
- If a charging station is unavailable, we have 24 hours to get it operational again. The definitive repairneeds to happen within ten days, including any cleaning, graffiti removal etc.
The overall uptime for charging stations in our network is 97% or higher. If every charging station were unavailable on average one day per month, we would have a big problem. But we don’t, as our uptime is 99.15%.
Charging does not only happen during office hours either. Our Service Level Agreements run 24 hours a day, every dayof the year. If you call our help desk via the number found on every charging station, you get to talk to a real person, 24/7.
…is what gives us an excellent reputation among our customers and partners
It is nice to be recognised by the driving forces within the sector. Chargemap, one of the largest providers of charge cards in Europe,with over 1.8 million customers, is building a community of electric drivers who help each other by reviewing every charge. If there is any way thatthe quality of a network can genuinely be assessed, it is through Chargemap, thanks to the help of the public.
When we found our name, in January 2024, listed as one of the top five highest-quality networks in Belgium – and second place in thevalue-for-money category – we could only thank our teams for their continued quest to provide the best possible charging experience.
Together with EV drivers we are helping to make the energy transition possible
29 million kilometres driven
The transition to EV driving is of course mainly driven by the drivers who choose to be somewhat of a pioneer. They arethe ones who experience the teething problems, provide feedback and adapt their behaviour to a new type of mobility.In 2023, we supplied 5.1 million kWh in energy through our charging stations or our charge cards. That will definitelyget you somewhere. With an average consumption of 18 kWh per 100 km, with those 5.1 million kWh, you can drivefor as much as 29 million kilometres. That is quite far. How far though?
times around the world or
times to the moon and back
1/2
or halfway from here to Mars.*
CO₂ saved
Counting kilometres is a nice-to-have, but in the end, it is the impact that counts. CO2 emissions are the real target. The 34 million kilometres driven by EV represent 4,121 tonnes of CO2 emissions saved. That is equivalent to the workof 1,650,000 trees. And that's a lot of trees!
*Apparently it’s not a good road though...
Composition: Ilse Maes
With assistance from: Laurens De Greef, Laura Maenhaut, Koen Decourt, Klaas Michielssens, Michèle Adams, Kathleen Van Herrewegen, Sander Wille, Elias Pittoors, Jan De Rycke, Lizz De Walsche, Jonas Haustraete, Meghan Richil, Stijn Keppens
Design: Ilse Maes
Publisher: Maarten Michielssens
© EnergyVision 2024 – all rights reserved